Return and Policy

Last updated: October 2026

At Aopyro, we want you to feel confident when purchasing from our store. If your purchase does not meet your expectations, we provide a straightforward return and refund process designed to make resolving an eligible return as clear and convenient as possible.

This Return & Refund Policy explains the conditions for returning eligible products, the return timeframe, refund processing, return requirements, and how to contact Aopyro for assistance.

Aopyro offers women's fashion collections including Maxi Dresses, Midi Dresses, and Skirts. We recommend reviewing product descriptions, sizing information, colors, materials, and other available product details before completing your purchase.

By placing an order with Aopyro, you acknowledge and agree to the terms described in this Return & Refund Policy.

Return Period

Aopyro accepts eligible returns within 60 days of the date the order was delivered.

To qualify for a return, the return request must be submitted within the applicable 60-day return period.

Returns requested after the 60-day period may not be accepted.

We recommend contacting Aopyro as soon as possible if you decide that you would like to return an item.

No Return Fees

Aopyro does not charge return fees for eligible returns.

There are no restocking fees or administrative return fees deducted from an approved refund.

Customers should contact Aopyro before sending a return so that our support team can provide the appropriate return instructions.

Any return-related shipping instructions will be communicated by our customer support team based on the circumstances of the return.

Return Eligibility

To help ensure that returned merchandise can be inspected and processed appropriately, eligible items should be returned in suitable condition.

Generally, returned products should be:

• In their original condition
• Unworn
• Unused
• Unwashed
• Free from makeup, perfume, stains, or other marks
• Returned with original tags attached when applicable
• Returned with original packaging when reasonably available
• Suitable for resale

For clothing products such as Maxi Dresses, Midi Dresses, and Skirts, please take reasonable care when trying on an item to avoid stains, damage, odors, or other conditions that could affect the product.

Items that have been worn, washed, altered, damaged, or otherwise used beyond reasonable inspection may not qualify for a refund.

Items That May Not Be Eligible for Return

Certain items may not be eligible for return when they cannot be reasonably resold because of their condition.

Examples may include products that:

• Have been worn
• Have been washed
• Have been altered or modified
• Are damaged after delivery due to customer use
• Have visible stains, makeup, perfume, or other marks
• Are missing required product tags where applicable
• Are missing essential components or accessories
• Have been damaged because of improper handling after delivery

Eligibility is determined based on the condition of the product when the return is received.

If you are unsure whether an item qualifies for a return, contact support@aopyro.com before sending it back.

How to Request a Return

To request a return, contact Aopyro at:

Email: support@aopyro.com

Please include the following information in your return request:

Providing complete information helps our support team identify the order and determine the appropriate next step.

If the item is damaged, defective, incorrect, or materially different from what was ordered, please include clear photographs showing the issue when contacting us.

Do not send a return to an address that has not been provided or confirmed by Aopyro's support team.

Return Authorization

Before returning an item, customers should contact Aopyro and receive return instructions.

Aopyro may need to confirm the order details and return eligibility before the product is sent back.

This helps ensure that the returned package can be properly identified and associated with the correct order.

Please include your order information as instructed by our customer support team when preparing the return.

Return Shipping

Aopyro does not charge a return fee for eligible returns.

Because return circumstances can vary, customers should contact support@aopyro.com before shipping an item back. Our support team will provide the applicable return instructions.

Customers should retain any available shipping receipt or tracking information when returning a package until the return has been confirmed and processed.

Damaged, Defective, or Incorrect Items

We recommend inspecting your order after delivery.

If you receive an item that appears damaged, defective, incorrect, or materially different from the product ordered, contact Aopyro at support@aopyro.com as soon as reasonably possible.

Please provide:

• Order number
• Product name
• Description of the issue
• Clear photographs showing the condition of the product
• Photographs of the packaging when relevant

This information helps us review the issue and determine the appropriate resolution.

Depending on the circumstances, an eligible issue may be resolved through a refund or another appropriate solution.

Returns for Size, Fit, or Preference

If you decide that a product is not suitable because of size, fit, style, or personal preference, you may request a return within the 60-day return period, provided the item meets the return condition requirements.

Before returning clothing, please make sure the item remains unworn, unwashed, and free from stains, odors, makeup, or other damage.

Aopyro recommends reviewing the available size information and product details before placing an order.

Refund Policy

Once an eligible return has been received and reviewed, Aopyro will process the applicable refund.

Aopyro processes eligible refunds within 12 days after the return has been received and the return has been reviewed and approved.

The refund will generally be issued to the original payment method used for the purchase.

Aopyro does not deduct return or refund processing fees from an approved refund.

Refund Timing

The 12-day refund period refers to Aopyro's processing timeframe after an eligible returned item has been received and approved.

After Aopyro issues the refund, the time required for the funds to appear in the customer's account can depend on the payment provider or financial institution.

Aopyro cannot control the exact time required by a bank, card issuer, payment provider, or other financial institution to post a completed refund to an account.

If a refund has been confirmed as issued but does not appear after the applicable processing period, customers should first check with their payment provider or financial institution and may also contact Aopyro for assistance.

Refunds to the Original Payment Method

Approved refunds are generally issued to the original payment method used for the order.

This helps ensure that the refund is returned to the account associated with the original transaction.

If the original payment method is no longer available, contact Aopyro at support@aopyro.com so our support team can review the circumstances and provide appropriate instructions.

No Refund Fees

Aopyro does not charge a refund processing fee for approved eligible returns.

The refund amount for an approved return will not be reduced by an Aopyro-imposed restocking fee or return processing fee.

Any amount that was separately charged by a third-party financial institution, card issuer, or payment provider is outside Aopyro's control.

Order Cancellation

If you need to cancel an order, contact Aopyro as soon as possible at support@aopyro.com.

Cancellation requests are subject to the current processing status of the order.

If an order has not yet entered fulfillment or shipment, Aopyro will review whether cancellation is possible.

Once an order has been processed or shipped, cancellation may no longer be possible. In that situation, the customer may use the applicable return process after delivery, provided the order and products meet the requirements of this Return & Refund Policy.

Exchanges

Aopyro's standard return process is based on returns and refunds.

If you need a different size, color, or product, contact support@aopyro.com before returning the original item. Our support team can review the order and explain the available options based on current product availability.

Product availability may change over time, so a specific replacement item cannot always be guaranteed.

Multiple Items in One Order

If you are returning multiple items from the same order, please include the relevant order information with the return as instructed by Aopyro.

Eligible products may be reviewed individually.

One item being approved for return does not automatically mean that every item in the same order will qualify if the products have different conditions or circumstances.

Return Inspection

When a returned product is received, Aopyro may inspect the item to confirm that it meets the applicable return requirements.

The inspection may consider:

• Product condition
• Signs of wear or use
• Washing or alterations
• Stains or odors
• Product tags
• Original packaging when applicable
• Whether the returned product corresponds to the original order

If the item meets the applicable requirements, the refund will be approved and processed according to this policy.

If a returned item does not meet the return requirements, Aopyro may contact the customer regarding the outcome.

Products Purchased on Aopyro

This Return & Refund Policy applies to eligible purchases made through Aopyro.

Aopyro's main fashion collections include:

Product-specific information shown on an individual product page may provide additional details regarding the product.

Customers should review the applicable product information before purchasing.

Address Information

For customer service and business correspondence, Aopyro's contact information is:

Aopyro

Address: 122 Starr Street, Norwich, CT 06360, United States

Email: support@aopyro.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Please do not send a return package to the address above unless Aopyro's customer support team has specifically confirmed that the address is the appropriate return destination for your order.

Return instructions may vary depending on the order and return circumstances.

Contact Aopyro

If you have questions about returning an item, refund eligibility, refund status, damaged products, incorrect products, or any other return-related matter, please contact our customer support team.

Email: support@aopyro.com

Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

When contacting us regarding an existing order, please provide your order number so that our team can locate the purchase and assist you efficiently.

Return & Refund Summary

For convenience, the main terms of this policy are summarized below:

Final Return & Refund Notice

Aopyro is committed to maintaining a clear and customer-friendly return and refund process.

Eligible products may be returned within 60 days from the delivery date, provided they meet the applicable return condition requirements. Aopyro does not charge return fees or refund processing fees for approved eligible returns.

Once an eligible return has been received and approved, Aopyro will process the refund within 12 days. Refunds are generally issued to the original payment method used for the purchase.

For return requests, refund questions, damaged or incorrect items, or assistance with an existing order, please contact:

122 Starr Street, Norwich, CT 06360, United States
support@aopyro.com
8:00 AM – 7:00 PM (EST), Monday – Saturday